Reference

Legal access for your mposurga link account

mposurga link sets out the Legal terms behind account access, wallet records and policy requests in one place.

Account accessData choicesWallet recordsPolicy requests
mposurga link Legal access for your mposurga link account
HELP PATHS

Three ways to resolve Legal questions

A clear support path helps you deal with a Legal question without guessing which team to contact.

Account access Use the support route attached to your account if phone verification blocks access or…
Wallet status For DANA, OVO, GoPay or QRIS questions, open the cashier-linked support path and keep…
Policy request If you want to ask about Legal wording, access conditions or a change to…
DATA PRACTICE

How we handle Legal records

Legal handling is practical: we use account details to identify your access, payment references to reconcile wallet activity, and security checks to protect the account from changes that you did not request.

Account details

We use the phone or account detail you provide to connect your verified access with the correct Legal record. If that detail changes, request an update through support rather than creating a second account for the same person.

Payment records

A DANA, OVO, GoPay or QRIS reference helps us match a cashier action to your account. Bank transfer and virtual account records follow the same checking path, including receipt review when the status is not yet matched.

Cookies

Cookies can keep your session and selected account settings available when you move between Legal pages and the account area. Your browser controls whether cookies are accepted, although changing them may affect access continuity.

Security checks

Phone verification and account checks help us distinguish your request from an unauthorised change. We may ask for account details already connected to your profile before changing access, payment status or personal data.

Record retention

We keep account, payment and support records only as needed for the stated operational and Legal purposes, or for a period required by applicable law. Ask support which record your request concerns so we can assess it accurately.

Change requests

You can ask us to correct account data, explain a policy record or assess an access concern through the support route in your account. Describe the requested change, and we will review the relevant record under applicable law.

Answers about mposurga link Legal terms

These Legal answers cover the questions that usually arise before account access or after a payment record needs checking. We keep the wording tied to the actual account steps: phone verification, wallet references, cookies, data requests and local eligibility. If your situation is specific, use the support route connected to your account and quote the policy point you need us to assess.

The Legal page covers account access, phone verification, payment records, cookies, data requests, security checks and policy contact. It does not replace local requirements. Whether you may access the service depends on local law, so check your own eligibility before opening or using an account.

Yes. Our Legal terms explain how DANA, OVO, GoPay and QRIS references can be connected to your account, along with bank transfer and virtual account records. Keep your receipt when a status is pending, because support may need that reference to assess the payment request.

Phone verification connects your access request with the account detail you provide. If the check does not complete, use account support rather than opening another account. We may ask for matching account details before changing access or discussing a protected record.

You can request a correction through the support path shown inside your account. State which detail is inaccurate and identify the account record involved. We will assess the request under applicable Legal conditions and may ask for verification before making a change.

Cookies may keep your mobile-browser session and account settings available while you move between policy pages and account screens. Your browser controls cookie acceptance. If you block or remove cookies, some session behaviour may change, but your Legal request can still be raised through account support.

Access depends on local law and your own eligibility. Where local law permits, use the account path shown for your location, complete phone verification and follow the displayed payment conditions. We do not treat a payment option as permission to access the service.

Use the support route connected to your account and describe whether the request concerns access, a payment record, cookies, stored data or policy wording. Include the relevant receipt or account detail when asked. This gives us a clear starting point for the Legal assessment.